Refund policy
Returns & Store Credit Policy
We want you to love every piece from Golden Hour Baby Co. 🤍 If something isn’t quite right, we’re here to help.
Returns
We accept returns for store credit only within 7 days of delivery. To be eligible for a return, items must be:
• Unworn
• Unwashed
• In the same condition you received them
• Tags still attached
• Free of stains, odors, or damage
Once your return is received and approved, you will be issued store credit for the purchase price of the item. Shipping costs are non-refundable.
Non-Returnable Items
The following items are not eligible for returns:
• Sale items
• Gift cards
Damages & Issues
Please inspect your order upon arrival. If you receive a damaged item, defective product, or the wrong item, contact us immediately so we can evaluate the issue and make it right.
How to Start a Return
To begin a return, please email goldenhourbabyco@gmail.com within 7 days of delivery.
If your return is accepted, we will send instructions on where to send your package. Items sent back without prior approval will not be accepted.
If you have any questions about returns, you can always contact us at goldenhourbabyco@gmail.com— we’re happy to help 💕